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martinlenovoo
Paper Tape
Posts: 2
Registered: ‎07-24-2015
Location: Argentina
Views: 1,271
Message 1 of 2

Lenovo Flex 2 14, Keyboard & Touchpad stopped working

HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.

I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine.

 Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.

Thanks in advance!!

martinlenovoo
Paper Tape
Posts: 2
Registered: ‎07-24-2015
Location: Argentina
Views: 1,232
Message 2 of 2

Re: Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):

Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

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