08-31-2018 09:38 AM
I'm facing a problem whereby my letter "O" is not working. When I press my letter O, nothing comes out. However, when I press the letter "P", letter "O" comes out as a spam and will not stop unless I type something else. It appears as such, "pooooooooooooooooooooooooo" Currently using an external keyboard, desperately need help to solve this problem. Please advise!!!! Thanks everyone!!!
08-31-2018 05:02 PM
Welcome to the Community Forums.
Does this issue occur as well when you use the on-screen keyboard? Based on the information that you've provided possible that the keyboard is malfunctioning. You may try to visit this website http://www.keyboardtester.com/ then click on "Launch the Tester" if the letter "O" automatically register in the small keyboard window, then we recommend that you send the unit for repair to have the keyboard replaced.
You may check this link to see the list of authorized service center near your location just filter it by country.
Let us know if you need additional information.