05-27-2018 02:30 PM
I have a Lenovo Flex 3 1480 thats about 2 years old. Suddendy the battery wont charge. When the AC adapter is plugged in the icon says 21% available (plugged in, charging) but its NOT charging. My drivers are up to date. Windows 10 is up to date.
I downloaded the Lenovo Vantage which tells me the battery is GOOD and that the AC adapter has limited use. Says AC adapter cannot provide enough power to operate the computer.......
OK so I bought a new Lenovo brand AC charger. Same problem.
I really dont think I have the ability to open the back of this computer and take out the battery then put it back in to see if that works.
Anyone have any useful suggestions?
06-14-2018 03:19 AM
Thanks for using the Lenovo forums.
If the new charger has not worked, then it`s more than likely the trouble will be with the battery itself.
If you`re not confident to open up the unit and you`re in warranty, just simply get in touch with your local Lenovo support line for a possible service:
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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09-15-2018 07:19 AM
Yes, brought it to an authorized Lenovo repair person, who checked it out. Something about it not putting out enough power to charge the battery.He tells me its the motherboard. Repair costs more than I paid for the laptop. I bought a new NON-Lenovo laptop.
Problem solved, Good Luck.