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18jadietrich
Paper Tape
Posts: 3
Registered: ‎03-12-2017
Location: US
Views: 948
Message 1 of 2

Lenovo Flex 3 1580 Keyboard problem

Right now I have a problem with the w key on my laptop key board.  For all the other keys it registers a press when you feel the key give way.  However for my w key you do not have to press it, only rest you finger lightly on it and it will register a keystroke.  This is a problem for me because I rest my finger on W S and E all at the same time which leads to a lot of random w's throughout my typing.  Let me know if there is anything I can do other than replace my keyboard.

Sr Support Specialist
Posts: 8,173
Registered: ‎11-30-2015
Location: PH
Views: 915
Message 2 of 2

Re: Lenovo Flex 3 1580 Keyboard problem

Hi 18jadietrich

 

Greetings. 

 

Try if you have the same issue using an external USB keyboard.

 

As the way described seems to be mechanical in nature and may need hardware servicing.

If your warranty is still active, best to call in technical support to avoid voiding warranty.

 

Users are not required to do manual troubleshooting other than checking if the W key is cleared from foreign materials causing this using compressed air cans.

 

Hope this help answer your query.

 

Regards



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