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chrissyAZ
Blue Screen Again
Posts: 3
Registered: ‎12-11-2017
Location: US
Views: 682
Message 1 of 2

Lenovo Flex 3 Screen Rotates Upside Down when in laptop mode

My Flex 3 display has recently started flipping upside down into "tent mode" randomly. 

I have verified the setting in the diplay properties change to 180 with each flip and the problem corrects if I change back to 0 degrees, but the screen just flips again.  Hotkeys fix the problem and locking rotation also fixes, but if I don't lock the auto rotate, it happens all the time.  It never used to do this. 

 

I have wiped the computer and reset to factory settings and this still did not fix the problem. 

 

Any suggestions? TIA

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 581
Message 2 of 2

Re: Lenovo Flex 3 Screen Rotates Upside Down when in laptop mode

Hello ChrissyAZ

Thanks for using the Lenovo forums.


I think this will indicate a hardware fault.

 

I believe there is a sensor inside the unit, that it supposed to tell it when it is in what mode exactly, so it can figure out which orientation it should be in.

 

If the issue stuck around after a factory reset, then this will more than likely indicate a hardware issue, in which case, I would recommend that you get in touch with your local Lenovo support line for a possible repair on the unit.

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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