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F14Tomcat
Paper Tape
Posts: 2
Registered: ‎02-14-2018
Location: US
Views: 1,970
Message 1 of 4

Lenovo Flex 4-1480 laptop will not startup

I had this Flex-4 laptop for little over a year and it has worked flawlessly.  Recently, with no warning or symptoms of a problem, the laptop did not start. I get a start light for about 3-5 seconds, then it goes off and nothing. No keyboard lights, not monitor start up, no noise at all. I get the same reaction whether or not the power cord is plugged in. I have tested the power supply with my multi-meter and it is pushing out the correct voltage. I tried the small reset button on the left side and all it does is initiate the start  light, as if I pushed the start up button, but nothing happens.  I opened the case and reseated the RAM, Hard drive and battery but no change.  Does anyone have any other ideas?  Should I replace the battery????

 

Thanks for any response....

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,918
Message 2 of 4

Re: Lenovo Flex 4-1480 laptop will not startup

Hello F14Tomcat

Thanks for using the Lenovo forums.


I think the problem will be with the motherboard, as the unit should power up without the battery if it is plugged into charge. And you say there is no problem with the charging cable.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

If that doesn`t help, I would recommend that you get in touch with your local Lenovo support line for a possible repair on the unit

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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F14Tomcat
Paper Tape
Posts: 2
Registered: ‎02-14-2018
Location: US
Views: 1,890
Message 3 of 4

Re: Lenovo Flex 4-1480 laptop will not startup

I did the static discharge and replaced the battery. That solved the problem. Thanks. 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,866
Message 4 of 4

Re: Lenovo Flex 4-1480 laptop will not startup

Awesome, glad to hear I was wrong about the motherboard, happy to hear that the simple discharge worked out.

 

Hope to see you around the forums.

 

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Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

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