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Cloudkicker09
Paper Tape
Posts: 2
Registered: ‎11-20-2017
Location: US
Views: 1,375
Message 1 of 9

Lenovo Flex 4 1580 Plugged in Not Charging

I have a Lenovo Flex 4 1580, I have enclosed a screen shot, it is "Plugged in and not charging" ? How do I fix this? I tried restoring to a recover point, a full system wipe and reinstalling windows, but so far nothing has worked.

 

What do I do?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,278
Message 2 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Hello Cloudkicker09

Thanks for using the Lenovo forums.


If this persists after a factory reset, then this will be indicating a hardware issue.

 

I would recommend that you try some of the following:

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

If this does not help, then it is possible that there will be an issue with the charger or the battery, I would recommend that you try and get replacement parts for each and see if that is able to help at all.

 

Firs try the charger, if a new charger does not work, then will likely be a battery issue.

 

Hope this helps, let us know how you get on.


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CocoboloPat
Paper Tape
Posts: 9
Registered: ‎01-14-2018
Location: US
Views: 1,269
Message 3 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

This seems to be the same problem many of us are experiencing on a different thread, with absolutely no guidance from Lenovo!

 

Re: Edge 2-1580 Laptop won't charge

 

Come on Lenovo, this is not a hardware issue.  It's too coincedental that it occurred around a Windows 10 update!

RNFinCA
What's DOS?
Posts: 3
Registered: ‎11-19-2018
Location: US
Views: 512
Message 4 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Exactly what I said on an identical thread. There is a problem; acknowledge it and fix it.
642
Paper Tape
Posts: 5
Registered: ‎04-09-2019
Location: US
Views: 138
Message 5 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Flex -4 suddenly stopped charging. Plug in charger to laptop and it flashed amber 3 times... any recommendations how to power up laptop. Need to get a file ASAP.  Any recommendations much appreciated on how to power up or how to get the file off of a dead laptop. thanks

CocoboloPat
Paper Tape
Posts: 9
Registered: ‎01-14-2018
Location: US
Views: 124
Message 6 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

I have had success in getting it to boot after leaving the laptop plugged in for a while (maybe as long as an hour).  Then try to power it on.

642
Paper Tape
Posts: 5
Registered: ‎04-09-2019
Location: US
Views: 118
Message 7 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Thank you, but tried that, it was plugged in for 2 nights and nothing.... unplug power cord and it flashes 3 times amber and not white light indiating it is charging.  Any other recommendations?

CocoboloPat
Paper Tape
Posts: 9
Registered: ‎01-14-2018
Location: US
Views: 110
Message 8 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

I'm not sure what else you can try to get it to boot.   If you really need the file, you could probably take it somewhere like maybe Best Buy geek squad.  Someone can remove the hard drive and hook it up to another computer to retrieve your files.

 

Good luck.  I ended up buying a new laptop.

642
Paper Tape
Posts: 5
Registered: ‎04-09-2019
Location: US
Views: 98
Message 9 of 9

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Thank you for the help, will be going to Best Buy.... and do need to purchase a new computer, however may be going to a Mac this time... too many issues. 

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