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Cloudkicker09
Paper Tape
Posts: 2
Registered: ‎11-20-2017
Location: US
Views: 1,201
Message 1 of 4

Lenovo Flex 4 1580 Plugged in Not Charging

I have a Lenovo Flex 4 1580, I have enclosed a screen shot, it is "Plugged in and not charging" ? How do I fix this? I tried restoring to a recover point, a full system wipe and reinstalling windows, but so far nothing has worked.

 

What do I do?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,105
Message 2 of 4

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Hello Cloudkicker09

Thanks for using the Lenovo forums.


If this persists after a factory reset, then this will be indicating a hardware issue.

 

I would recommend that you try some of the following:

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

If this does not help, then it is possible that there will be an issue with the charger or the battery, I would recommend that you try and get replacement parts for each and see if that is able to help at all.

 

Firs try the charger, if a new charger does not work, then will likely be a battery issue.

 

Hope this helps, let us know how you get on.


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CocoboloPat
Paper Tape
Posts: 6
Registered: ‎01-14-2018
Location: US
Views: 1,096
Message 3 of 4

Re: Lenovo Flex 4 1580 Plugged in Not Charging

This seems to be the same problem many of us are experiencing on a different thread, with absolutely no guidance from Lenovo!

 

Re: Edge 2-1580 Laptop won't charge

 

Come on Lenovo, this is not a hardware issue.  It's too coincedental that it occurred around a Windows 10 update!

RNFinCA
What's DOS?
Posts: 3
Registered: ‎11-19-2018
Location: US
Views: 339
Message 4 of 4

Re: Lenovo Flex 4 1580 Plugged in Not Charging

Exactly what I said on an identical thread. There is a problem; acknowledge it and fix it.

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