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YONIRA
Paper Tape
Posts: 3
Registered: ‎04-02-2017
Location: US
Views: 739
Message 1 of 7

Lenovo Flex 4 - Crashes Router

Hello,  just got my Leneno Flex 4 - Love it,  minus the part where it brings down my entire network.  Smiley Sad

 

I read on here that it could be related to some Lenovo software,  so I reformatted my machine.  This still happens with a clean install.

 

Basically I will be connect to my router (Either using AC or N) and after a few minutes I will lose connectivity.  Not only will the laptop lose connectivity though,  my entire network will go down.  It requires a reboot of the router to get everything going.  When I am not using my Flex 4,  I don't have any issues at all on the network.

 

Thanks!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 707
Message 2 of 7

Re: Lenovo Flex 4 - Crashes Router

Hello Yonira

Thanks for using the Lenovo forums.

Try to download the WiFi and Chipset drivers for the unit from the support page.

 Make sure to reboot the unit after an update, see if this is able to make any difference in behaviour of this issue.

 

Hope this helps, let us know how you get on.


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YONIRA
Paper Tape
Posts: 3
Registered: ‎04-02-2017
Location: US
Views: 692
Message 3 of 7

Re: Lenovo Flex 4 - Crashes Router

So far so good!
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 690
Message 4 of 7

Re: Lenovo Flex 4 - Crashes Router

Did the issue get resolved?

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

candycandyyyy
Paper Tape
Posts: 3
Registered: ‎10-25-2017
Location: NP
Views: 381
Message 5 of 7

Re: Lenovo Flex 4 - Crashes Router

i use flex5 1570(80XB). updated every driver and windows nothing worked.Really need a solution😰
YONIRA
Paper Tape
Posts: 3
Registered: ‎04-02-2017
Location: US
Views: 374
Message 6 of 7

Re: Lenovo Flex 4 - Crashes Router

I ended up replacing my router with a Net Gear Nighthawk and haven't had anymore issues.
candycandyyyy
Paper Tape
Posts: 3
Registered: ‎10-25-2017
Location: NP
Views: 327
Message 7 of 7

Re: Lenovo Flex 4 - Crashes Router

Thanks! This actually helped.

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