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dacoffee
Paper Tape
Posts: 3
Registered: ‎11-29-2017
Location: US
Views: 654
Message 1 of 2

Lenovo Flex 5 (14'') New Purchase - Warranty?

Hello,

 

I recently purchased Lenovo Flex 5 (14") laptop (Part Number:  80XA0011US). This comes with 16.0GB DDR4 2133 MHz and 1TB 5400 RPM+128GB PCIe SSD. 

 

I have 3 questions:

 

1) I am hoping I like the laptop. If for some reason, I want to return it, how many days I have? And, is that from the date of purchase or date of delivery? 

 

2) I forgot to buy warranty with the purchase. How many days I have to buy warranty? 

 

3) I bought accessory - Slim DVD Burner. Will this be attached to the laptop or is this an external one?

 

Thanks!

 

 

Sr Support Specialist
Posts: 8,882
Registered: ‎11-30-2015
Location: PH
Views: 623
Message 2 of 2

Re: Lenovo Flex 5 (14'') New Purchase - Warranty?

Hi dacoffee,

 

Greetings.

 

As per Lenovo return policy:

  • For purchases from Lenovo.com, all returns must be initiated within 30 calendar days of the invoice date.
  • For purchases from Lenovo Outlet.com, all returns must be initiated within 14 calendar days of the date of invoice.

Generally, new Lenovo machine would have standard 1 year base warranty (depending on machine), extensions and upgrades of the warranty can be done before it expires. You can check the upgrade options for your model upon checking the warranty status here.

 

 There are no space available for the optical drive internally for the Flex 5 1470 so I am thinking that most likely this would be an external DVD burner.

 

Hope this helps answer your queries.

 

Regards



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