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3 Posts

08-06-2018

US

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  • Posts: 3
  • Registered: ‎08-06-2018
  • Location: US
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Lenovo Flex 5 - 1470 81C9 (Costco) Black Screen/Fading

2018-08-06, 4:58 AM

Dear Lenovo,

 

I was studying in the United States, and bought this new laptop 3-4 months ago. Now I'm back in Singapore and I started noticing the issue. (There were a few hints after I bought it but didn't think much about it)

 

I went to the service centre here, only to get a response that they cannot do anything about it. So I paid 900$ to Lenovo for a lemon? Hmm.. I'd rather go about buying a refurbished laptop then. What do I do now? It's still under warranty but I can't get it repaired? 

 

I need advice quick, totally disappointed with Lenovo. Wouldn't your factories all be at the same location (China) as written "Made in China"? And you guys can't do anything about a Brand New laptop that doesn't work. 

 

I refer to this link for many others who are facing this issue. If nothing is done, I will be starting a petition to gather people to fund a complaint against you guys which I definitely will avoid doing if I have to.

 

- Disappointed Ex-Lenovo Lover

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3 Posts

09-21-2018

US

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  • Posts: 3
  • Registered: ‎09-21-2018
  • Location: US
  • Views: 76
  • Message 2 of 3

Re: Lenovo Flex 5 - 1470 81C9 (Costco) Black Screen/Fading

2018-09-21, 3:55 AM

Hi I just wanted to share that I had a similar issue and was able to resolve it.  I posted in another thread about it.

 

Lenovo Forums

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3 Posts

08-06-2018

US

4 Signins

66 Page Views

  • Posts: 3
  • Registered: ‎08-06-2018
  • Location: US
  • Views: 66
  • Message 3 of 3

Re: Lenovo Flex 5 - 1470 81C9 (Costco) Black Screen/Fading

2018-09-21, 4:10 AM

Wow thank you. Your help is greatly appreciated.

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