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neb18
Paper Tape
Posts: 1
Registered: ‎12-07-2018
Location: US
Views: 128
Message 1 of 2

Lenovo Flex 5 1470 Model 80XA000EUS Issues - Laptop Replacement options covered under warranty

My lenovo Flex 5 which is still under warranty(76 days warranty remaining) is facing back to back problems.I had raised multiple Service requests like below with Lenovo Repair.
 
Lenovo flex.jpg
 
 I'm really disappionted with this purchase.no longer can rely on this laptop for my future work.I didnt get any updates on the repair status or replacement options from Case Manager or Support team.
 
 I would like to know the laptop replacement options with different lenovo laptop model under the warranty period.
Social Support Agent
Social Support Agent
Posts: 434
Registered: ‎08-02-2018
Location: US
Views: 81
Message 2 of 2

Re: Lenovo Flex 5 1470 Model 80XA000EUS Issues - Laptop Replacement options covered under warranty

Hey there, neb18!

 

Welcome to the Lenovo Community Forum! 

 

As per the Lenovo Limited Warranty https://download.lenovo.com/pccbbs/thinkcentre_pdf/l505-0010-02_en_update.pdf?CID=ww:lenovosocial:20..., Lenovo only offer repair service for all under warranty units. For the repair status check, you can contact the Lenovo Support at 1-877-453-6686 and inquire about the repair status. 

 

Regards! 



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