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What's DOS?
Posts: 1
Registered: ‎05-02-2018
Location: IN
Views: 252
Message 1 of 2

Lenovo Flex 5 - Warranty Claim


I have purchased Flex 5 14 in model last month from US when travelled there now as I started using it I have noticed strange sound in fan when the laptop is tilted vertically. When I tried to contact Lenovo support in India they informed me it cannot be serviced in India. Please support and let me know how my issue can be resolved.






Sr Support Specialist
Posts: 9,481
Registered: ‎11-30-2015
Location: PH
Views: 223
Message 2 of 2

Re: Lenovo Flex 5 - Warranty Claim

Hi Samar23July,


Welcome to the Community Forums.


If your machine model do not have International Warranty Service in your region (usually models which parts are not available in your region), then you need to have the machine serviced within the original country of purchase as indicated by the limited warranty aggreement.



How do I know my machine is covered under IWS?

IWS lookup tool


You may chat with US tech support team here during business hours for further info (change the flag icon on top to US and language to English if needed for access).


Hope this helps answer your query.



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