cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Samar23July
What's DOS?
Posts: 1
Registered: ‎05-02-2018
Location: IN
Views: 194
Message 1 of 2

Lenovo Flex 5 - Warranty Claim

Hi

I have purchased Flex 5 14 in model last month from US when travelled there now as I started using it I have noticed strange sound in fan when the laptop is tilted vertically. When I tried to contact Lenovo support in India they informed me it cannot be serviced in India. Please support and let me know how my issue can be resolved.

 

 

 

Thanks

Samar

Sr Support Specialist
Posts: 8,543
Registered: ‎11-30-2015
Location: PH
Views: 165
Message 2 of 2

Re: Lenovo Flex 5 - Warranty Claim

Hi Samar23July,

 

Welcome to the Community Forums.

 

If your machine model do not have International Warranty Service in your region (usually models which parts are not available in your region), then you need to have the machine serviced within the original country of purchase as indicated by the limited warranty aggreement.

 

References:

How do I know my machine is covered under IWS?

IWS lookup tool

 

You may chat with US tech support team here during business hours for further info (change the flag icon on top to US and language to English if needed for access).

 

Hope this helps answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors