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agolz12
Paper Tape
Posts: 3
Registered: ‎02-02-2017
Location: US
Views: 2,370
Message 1 of 6

Lenovo Flex Laptop Crashes Wifi Network when connected

Hi, I have a Lenovo Flex 4-1470 that is runnign windows 10 and has an Intel AC-8260 wireless card. I am having problems whenever I try to connect to a specific wifi network. I can connect to my home network just fine but when I connect to the network at work I shut down the entire network (it has probably around 5 or 6 acccess points). The strange thing is that this problem with the work network just started a month ago, before that I was able to connect to the network just fine. I have tried a bunch of stuff including reinstalling the network card driver. Also, I didn't make any changes to the laptop around the time the problem started. Anyone have any ideas on how to fix this?

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 2,293
Message 2 of 6

Re: Lenovo Flex Laptop Crashes Wifi Network when connected


@agolz12 wrote:

Hi, I have a Lenovo Flex 4-1470 that is runnign windows 10 and has an Intel AC-8260 wireless card. I am having problems whenever I try to connect to a specific wifi network. I can connect to my home network just fine but when I connect to the network at work I shut down the entire network (it has probably around 5 or 6 acccess points). The strange thing is that this problem with the work network just started a month ago, before that I was able to connect to the network just fine. I have tried a bunch of stuff including reinstalling the network card driver. Also, I didn't make any changes to the laptop around the time the problem started. Anyone have any ideas on how to fix this?


Hi agolz12,

 

This sounds like an Windows update has caused the change to your unit. If you go to the Lenovo Support Site and Update the Wifi driver, This should correct your issue.

 

Hope this help you and let us know how you get on

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Msaip
Paper Tape
Posts: 4
Registered: ‎03-13-2017
Location: AE
Views: 2,238
Message 3 of 6

Re: Lenovo Flex Laptop Crashes Wifi Network when connected

I have the same issue with my z480 ideapad.
candycandyyyy
Paper Tape
Posts: 3
Registered: ‎10-25-2017
Location: NP
Views: 1,657
Message 4 of 6

Re: Lenovo Flex Laptop Crashes Wifi Network when connected

same probl with my new Flex5 , updated the driver from the support and didn't work!!!! 

This is so unfair! Lenovo should fix this issue!!!

StacyK
What's DOS?
Posts: 1
Registered: ‎03-03-2018
Location: US
Views: 1,185
Message 5 of 6

Re: Lenovo Flex Laptop Crashes Wifi Network when connected

I am having the same problem with a brand new Flex 5. Had I seen any of these concerns in reviews, I would have never bought this laptop. I have tried all the fixes I’ve seen so far with no luck. Waiting on a call from support. 

agolz12
Paper Tape
Posts: 3
Registered: ‎02-02-2017
Location: US
Views: 1,181
Message 6 of 6

Re: Lenovo Flex Laptop Crashes Wifi Network when connected

I finally got the problem fixed!  I ended up having to switch the router out (maybe the modem too, it was a while ago I can't remember). The equipment I was using was too old and didn't want to work with a newer laptop. Hope that helps. 

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