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venkatas
Paper Tape
Posts: 2
Registered: ‎11-17-2016
Location: US
Views: 308
Message 1 of 3

Lenovo Flex15 doesn't turn on anymore

My Lenovo Flex15 has just stopped turning on. Initially, I thought it was the power cord but even a new one has the same result. How do I get Lenovo support to help fix this issue (my laptop is out of warranty unfortunately)? All I really need is to be able to backup the data on the laptop's harddrive.

 

Thanks

Venkat

Sr Support Specialist
Posts: 9,661
Registered: ‎11-30-2015
Location: PH
Views: 270
Message 2 of 3

Re: Lenovo Flex15 doesn't turn on anymore

Hi venkatas , 

 

Welcome to the Community Forums. 

 

It would help to try the power system checkout guide (page 21) for probable power issue. 

If out of warranty repair to depot may not be available at the moment , you can have a cheaper repair option with Best Buy tech centers that has certified technicians that can get orders and costings done for you without you being charged with any laptop shipping fee,

 

Removing the harddrive ( page 36) and slaving it to another pc or using a harddrive 2.5 cm enclosure (for laptop) would allow you to access your data just like any external storage. 

 

Hope this help answer your query. 

Update us how it goes for you.

 

Regards



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venkatas
Paper Tape
Posts: 2
Registered: ‎11-17-2016
Location: US
Views: 264
Message 3 of 3

Re: Lenovo Flex15 doesn't turn on anymore

Thanks, Spidey!

 

That was very helpful. I'll try the self-help section and see if I can get the harddrive out with no trouble. If not, I'll just go with the Best Buy option.

 

Thanks

Venkat

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