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soulfulwriter
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Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 379
Message 1 of 8

Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

Hi,

 

Anyone would have a solution for Windows 10 :

  • Camera not detected
  • Camera light always on
  • Windows 10 camera app says "cameranotdetected"

But under drivers in Lenovo Support page there is no USB 3 driver.

 

 

 

Any solution?

Boing2b
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Posts: 8
Registered: ‎07-22-2018
Location: SE
Views: 340
Message 2 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

What Vid and Pid is the webcam in the device manager? (look under harware id under the information tab).

What driver do you have?

 

Some people has had badly connected webcams and managed to solve with by lightly pressing around the frame of the screen.

 

/Boing

soulfulwriter
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Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 328
Message 3 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

Hi,

Thanks for the reply. Nothing shows.


Lenovo-No-Webcam.PNG

 

 

Boing2b
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Posts: 8
Registered: ‎07-22-2018
Location: SE
Views: 323
Message 4 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

Does it show if you enable "Show hidden devices" under the view meny in Device Manager?

It could be either under Cameras or under Imaging devices or it could be an "Unknown device".

Somethimes it need a USB composite device driver found under USB controllers (bottom of your picture).

 

Regards

Boing

soulfulwriter
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Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 320
Message 5 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

Hi,

 

Juste completely did a clean installation of Windows 10 and still, it persists - lol -

I guess we may never know.

For the device manager, nothing as you mention, as shown :

 

Lenovo-No-Webcam2.PNGDevice Manager 01Leno

Boing2b
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Posts: 8
Registered: ‎07-22-2018
Location: SE
Views: 314
Message 6 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

If there is no BIOS/UEFI options to disable/enable the webcam I do not know anything more that can help you. Sorry.

 

Regards

Boing

soulfulwriter
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Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 290
Message 7 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

Hi,
Thanks again i've been trying for a while now. i think i'm left with opening the machine and hope it's a misconnection or it is simply a dead webcam - lol. Also I was thinking of installing windows 7 and see what gives since it was ship with it.
Good day and thanks again.
Boing2b
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Posts: 8
Registered: ‎07-22-2018
Location: SE
Views: 190
Message 8 of 8

Re: Lenovo IdeaPad 100-15IBD - Camera NOT WORKING yet light always on

I had my camera problem resolved by a Lenovo service center, they replaced the camera unit.

 

Good luck with your camera problem (maybe if you are out of warrenty you can get a new unit on Ebay?)

 

Regards

Boing2b

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