06-29-2017 04:25 AM - edited 06-29-2017 04:27 AM
A technician unfortunately decided to reformat the hard drive of my Lenovo IdeaPad 100-14IBY (Windows 8.1), and in doing so apparently erased my Lenovo backup partition. Is there any way of restoring it?
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06-29-2017 04:56 AM
Yes you can one time download preinstalled OS from following Lenove site. http://pcsupport.lenovo.com/in/en/lenovorecovery?linkTrack=Body:Box:RecoveryMedia
You need to register yourself as well as need to put your mechine serial no. to create the order. Please be infromed that this process can be done only for one time for free of cost, after getting the email the OS will be available for downloading for next 24 hours to 72 hours and you will need at least 16 GB pendriver. Please cross check with customer support team regarding this.
This process is to create boot media and using this bootmedia you will be actually doing factory format. So do save your data before doing this process.
06-29-2017 05:39 AM
06-29-2017 05:57 AM
Welcome to the Community Forums.
In addition, if the hidden factory partition was deleted, only was to restore it back is to have it sent to the factory for OEM imaging. Even using a Lenovo Recovery Media would not be able to restore similar partitions just like when initially received since such process and imaging is OEM proprietary.
For verification, you can call in technical support.
06-29-2017 06:04 AM
Well, that sucks. I'm annoyed with my technician, actually. When I asked why he didn't use the Novo button to do a Factory Reset, he said he didn't know Lenovo laptops had a pinhole reset, and had never seen such a thing before
06-29-2017 06:17 AM
I would expect that it is still functional but if you would have performance issue after this ( for any reasons why you guys have decided to reset it) then calling technical support would be the best move so maybe taking the option of sending the machine to the depot for further diagnostics and reimaging if needed.