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muzilon
Paper Tape
Posts: 3
Registered: ‎06-28-2017
Location: NZ
Views: 1,019
Message 1 of 6

Lenovo IdeaPad 100 - Backup partition deleted

A technician unfortunately decided to reformat the hard drive of my Lenovo IdeaPad 100-14IBY (Windows 8.1), and in doing so apparently erased my Lenovo backup partition. Is there any way of restoring it?

 

arno7
Blue Screen Again
Posts: 4
Registered: ‎06-29-2017
Location: IN
Views: 995
Message 2 of 6

Re: Lenovo IdeaPad 100 - Backup partition deleted

Yes you can one time download preinstalled OS from following Lenove site. http://pcsupport.lenovo.com/in/en/lenovorecovery?linkTrack=Body:Box:RecoveryMedia

You need to register yourself as well as need to put your mechine serial no. to create the order. Please be infromed that this process can be done only for one time for free of cost, after getting the email the OS will be available for downloading for next 24 hours to 72 hours and you will need at least 16 GB pendriver. Please cross check with customer support team regarding this.

 

This process is to create boot media and using this bootmedia you will be actually doing factory format. So do save your data before doing this process.

muzilon
Paper Tape
Posts: 3
Registered: ‎06-28-2017
Location: NZ
Views: 978
Message 3 of 6

Re: Lenovo IdeaPad 100 - Backup partition deleted

Unfortunately when I visit your link and enter my laptop serial number I get the following error message:
 
#rdvd not eligible message
100-14IBY
SN: xxxxxxxx
This is not a valid Windows machine for the recovery media program.
Sr Support Specialist
Posts: 7,950
Registered: ‎11-30-2015
Location: PH
Views: 973
Message 4 of 6

Re: Lenovo IdeaPad 100 - Backup partition deleted

Hi muzilon,

 

Welcome to the Community Forums.

 

In addition, if the hidden factory partition was deleted, only was to restore it back is to have it sent to the factory for OEM imaging. Even using a Lenovo Recovery Media would not be able to restore similar partitions just like when initially received since such process and imaging is OEM proprietary.

 

For verification, you can call in technical support.

 

Regards



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muzilon
Paper Tape
Posts: 3
Registered: ‎06-28-2017
Location: NZ
Views: 968
Message 5 of 6

Re: Lenovo IdeaPad 100 - Backup partition deleted

Well, that sucks. I'm annoyed with my technician, actually. When I asked why he didn't use the Novo button to do a Factory Reset, he said he didn't know Lenovo laptops had a pinhole reset, and had never seen such a thing before Smiley Sad

Sr Support Specialist
Posts: 7,950
Registered: ‎11-30-2015
Location: PH
Views: 962
Message 6 of 6

Re: Lenovo IdeaPad 100 - Backup partition deleted

Hi muzilon

 

I would expect that it is still functional but if you would have performance issue after this ( for any reasons why you guys have decided to reset it) then calling technical support would be the best move so maybe taking the option of sending the machine to the depot for further diagnostics and reimaging if needed.

 

Regards



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