11-23-2018 11:39 PM
12-08-2018 02:46 AM
12-31-2018 11:22 AM - edited 12-31-2018 11:23 AM
I have the same problem with my new ideacentre desktop workstation. It's less than 30 days old. After 2 or 3 minutes of inactivity, it locks up and needs to be powered off with the power button. I found a good "band-aid". I downloaded an app from the Microsoft Store called "Move Mouse". Simple app and took less than 30 seconds to set up. I chose the "Click" option and set it to click every 30 seconds... and when I'm away from my workstation or I have something running that doesn't require me clicking anything, I open the app... open Chrome... (or any other browser) and place the mouse over the "Refresh" icon. It hasn't locked up yet. May be an annoying "fix" for some, but it works for me.
01-08-2019 09:58 AM
03-26-2019 08:51 AM
I had this same issue (random freezing) same model. In fact, we have two others in the office, same issue. I had suspected that due to the lack of a three-prong power cord, the laptop was more susceptible to static electricity than other designs. The whole floating ground thing works fine until a spike of electricity moves that float around. At home, the laptop worked fine, but no issues with static at home.
So, this is my unconventional fix that worked: Ground the case by running a wire from a bottom screw to a good ground - I found the wall outlet screw to be good enough. I also run a humidifier in the office right by my desk, which cut down on the static by a lot. The one last conventional fix was to only use drivers applied by windows update, and in this case it updated my AMD I2C Controller driver to 10/10/2017 (188.8.131.52). I'm not positive which fix did the trick, but I'm not changing anything.
04-22-2019 08:41 PM
I have the 320-15abr model and can only get it to install the 184.108.40.206 version. That's what is in the driver download from Lenovo for my model. I also removed the device and deleted the driver, by selecting the delete checkbox, but it just comes back as the same (original) version.220.127.116.11 without me updating the driver manually or doing a check for updates. Any ideas how to get 18.104.22.168 installed if that is even the right driver for my model and where to get it.