01-31-2018 04:57 AM
I'm having an issue with my new laptop and I really hope someone can help me with possible solutions or at least explanations. Thank you in advance for reading about my problem
In short, I've recently purchased a Lenovo IdeaPad 520S laptop, with the following specs:
Intel® Core™ i7-7500U 2.70 GHz, Kaby Lake, 14", Full HD, IPS, 8GB, 256GB SSD, nVIDIA GeForce 940MX 2GB
I was looking for a good compromise between mobility and performance (with a little bit of gaming capacity thrown in), and this is the best I could find within my budget. And, while overall the laptop works as well as I'd imagined, I'm having a really frustrating problem on the gaming front.
Specifically, while playing a rather old game (Mass Effect 1, for what it's worth), the laptop gets hot (to very hot) exactly in the much needed WASD keyboard area, thus rendering the game nearly unplayable.
Now, I fully understand that this is nowhere near a gaming laptop, but we're talking about a 10+ year old game! Not only that, but I've played the same game before, on a significantly lower configuration, with nearly no issues at all. Actually, I've played many games, on laptops with weaker processors and integrated graphics, and I haven't experienced this much heat.
So... has anyone encountered this issue with a similar laptop? And, if so, can anything be done about it? I find it really frustrating that I can't even play such an old game in decent conditions, not to mention disappointing...
Thank you so much for any advice you can give!
01-31-2018 07:48 AM
Welcome to the Community Forums.
Checking on our community, seems there are not much reported heating issue particular to the WASD area if there is any. Another thing to take note is that the fan would be on the other side and it would be the power port that is close to those keys.
You may try updating the BIOS and drivers (chipset , ghaphics, networks etc) as made available through the support website but if you still have the same problem then I suggest that you report it immediately to tech support as soon as possible.
Hope this helps.
Update us how things go.
02-01-2018 01:00 AM
Thank you so much for the prompt reply. I've managed to install the latest drivers, as well as flash the latest BIOS, but unfortunately I didn't get a chance to test for changes yet. I'll do so tonight and get back to you, hopefully things will be better. In any case, it helps a lot to know that this isn't a common issue.