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nathanchan
What's DOS?
Posts: 1
Location: HK
Views: 723
Message 1 of 3

Lenovo IdeaPad 710s Plus - Built-in microphone not working

The Built-in micrcophone does't seems to detected by IdaPad 710s Plus.

 

Installing the latest drive "Realtek High Definition Audio" driver  from Lenovo website doesn't slove the issue. 

 

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Retired Support Specialist
Posts: 291
Location: GB
Views: 653
Message 2 of 3

Re: Lenovo IdeaPad 710s Plus - Built-in microphone not working

Hi nathanchan,

 

Thanks for posting and welcome to the forum!

 

Have you attempted to uninstall the audio from Device Manager, reboot your machine and let Windows reinstall it for you? It seems to work for a lot of people experiencing this issue. 

 

Let us know how you get on!

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ayoung
What's DOS?
Posts: 1
Location: US
Views: 61
Message 3 of 3

Re: Lenovo IdeaPad 710s Plus - Built-in microphone not working

I tried uninstalling and re-installing the audio drivers from leno, checking and downloading all updates, checking the compatability troubuleshooter, and uninstalling and re-installing the REaltek driver from here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

My microphone still does not work. I've checked the defaults, made sure the volume was up, checked the privacy settings. I'm at a loss. I have no idea what to do now as I feel like i've exhausted all the options i've found online- help please!

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