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harveymilk
What's DOS?
Posts: 1
Registered: ‎05-25-2017
Location: US
Views: 362
Message 1 of 2

Lenovo IdeaPad P500 Wont Charge

Hey everyone,
I’ve had a Lenovo IdeaPad P500 laptop for about 5 years now, and it recently just stopped charging. It won’t even turn on or charge when I have it directly plugged in. My question is, do you think I need a new battery for it, a new power jack, or both? It didn’t suffer any physical damage, it just simply stopped charging.
Thanks,
Harvey

Sr Support Specialist
Posts: 7,805
Registered: ‎11-30-2015
Location: PH
Views: 332
Message 2 of 2

Re: Lenovo IdeaPad P500 Wont Charge

Hi harveymilk,

 

Welcome to the Community Forums.

 

You can try the steps recommended under Power Check out of the hardware manual page 21.

Testing the AC adapter integrity itself can help isolate is the system board needs further checking specially if the machine would not turn on even without battery and just connected with a known good working AC adapter.

 

With a battery in, the power status and battery led should at least show up when connected to the adapter.

 

Update us how it goes.

 

Regards



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