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picaso
Paper Tape
Posts: 2
Registered: ‎02-15-2017
Location: MK
Views: 1,280
Message 1 of 10

Lenovo Ideapad 100 15IBD camera problem

I've instaled Windows 7 X64 and everything works fine except the camera. I tryed to install recomended drivers for this moment but it showed me the message "No appropriate driver has been instaled for your system". After that I tried Lenovo easy cam driver but nothing happend. 
Next step was going into the Bios and enable it the camera from there but I couldn't find the camera there in my configuration setings. 
I have readed this forum to find solution for my problem but nothing works for me.
There is any other way to solve my problem?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 1,221
Message 2 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

Hi picaso,

Have you already installed the chipset drivers and the usb drivers for windows 7. The camera is internally connected via usb. Also check if the system detects any unknown device in device manager, if there is any try manually installing that device. 

Hope this helps.

Cheers,

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,190
Message 3 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

The No appropriate driver to be installed means that you most likely installing a driver for a different camera device (for eg. You're installing an Intel Wi-Fi driver for a Broadcom card).

 

To find out the correct diver for your device, can you try to follow this guide on how to identify the camera manufacturer (or post the hardware ID here).

 

Update us how it goes.

 

 

 

 

Regards,         

 

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picaso
Paper Tape
Posts: 2
Registered: ‎02-15-2017
Location: MK
Views: 1,144
Message 4 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

I tried everything but noting helps. I couldn't find the camera in the Bios as hardware.
At the end I brought it to the service where they found  that the camera was faulty. 

pepe72
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-28-2017
Location: PL
Views: 751
Message 5 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

Hi. USB 3.0 driver solved my problem. Means system finally noticed camera. And nw I can install camera drivers.

soulfulwriter
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 619
Message 6 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

How did you do it?

Got the same problem where camera light is on but not recognized.

pepe72
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-28-2017
Location: PL
Views: 608
Message 7 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

After installing USB 3.0 driver my camera has been recognized as USB item.
soulfulwriter
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 604
Message 8 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

How?

Where you'd get the driver?

Thanks.

pepe72
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-28-2017
Location: PL
Views: 599
Message 9 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

From official page.

Intel USB 3.0 Driver

soulfulwriter
Ctrl-Alt-Del
Posts: 9
Registered: ‎09-19-2017
Location: CA
Views: 222
Message 10 of 10

Re: Lenovo Ideapad 100 15IBD camera problem

Hi,

 

Still Got the same problem with Windows 10 :

  • Camera not detected
  • Camera light always on
  • Windows 10 camera app says "cameranotdetected"

But under drivers in Lenovo Support page there is no USB 3 driver.

 

Any solution?

 

Thanks

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