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himaxu
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Registered: ‎05-25-2018
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Message 1 of 11

Lenovo Ideapad 100 stuck logo screen

So last night i put my laptop on my bed (lenovo ideapad 100) and i let it do the new windows 10 updates and i left because i had some work, after 2 hours i came back and see its still working and it only shows the lenovo logo screen, the same thing i encounter now, i tried to reinstall it with a usb and cd but no result it only shows black screen. I put the boot priority good and enabled usb boot. Any help?

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Posts: 7,794
Registered: ‎11-30-2015
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Message 2 of 11

Re: Lenovo Ideapad 100 stuck logo screen

Hi himaxu ,

 

Welcome to the Community Forums.

 

You may want to try methods described on this knowledge base.

 

Update us how it goes.

 

Regards



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himaxu
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Message 3 of 11

Re: Lenovo Ideapad 100 stuck logo screen

The idea is that i cant boot anything it just shows a black screen if i try to 

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Message 4 of 11

Re: Lenovo Ideapad 100 stuck logo screen

Hi himaxu,

 

Methoed one discuss about force boot it by turning it on and off  (when loading) two to three times forcing Windows to crash so that advance boot option would show up.

 

Else shut down and use the Novo button to turn on.

 

Regards 



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himaxu
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Message 5 of 11

Re: Lenovo Ideapad 100 stuck logo screen

I did that and used the novo button to and same thing ... Black screen ...

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Message 6 of 11

Re: Lenovo Ideapad 100 stuck logo screen

Hi himaxu,

 

Would you have the machine number (MTM) from the sticker?

 

How did you manage to change boot and enable  usb boot?

Did you manage to access the BIOS screen option?

 

Try restart it again and this time, keep tapping F12.

 

Regards



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himaxu
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Message 7 of 11

Re: Lenovo Ideapad 100 stuck logo screen

MTM? I can acces the bios and i tried f12 button and nothing happens

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Message 8 of 11

Re: Lenovo Ideapad 100 stuck logo screen

Hi himaxu,

 

Machine type (MTM) would be similar to 80MH000XUS for a ideapad 100-14IBY or a 80MJ0015CF for a ideapad 100-15IBY on your sticker or use your serial number and it should also show here. This would help us identify the type of machine specifically among the different variants of Ideapad 100.

 

If you are no longer interested in making it go in safe mode by force reboot ( on and off and on then off for several attempts), you can go to the BIOS. Then on the security tab to disable secure boot. On the Boot tab to change current boot mode , boot priority 1st to USB and then save and exit.

 

Restart and start tapping F12 with a known bootable usb drive connected.

 

Update us how it goes.

 

Regards



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himaxu
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Message 9 of 11

Re: Lenovo Ideapad 100 stuck logo screen

MTM: 80MJ006CRI , I or 1 last one

And again, black screen

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Message 10 of 11

Re: Lenovo Ideapad 100 stuck logo screen

Hi himaxu,

 

We tried boot manager via novo menu as it shows the USB drive and likewise change setting for secured boot off, boot mode legacy and OS optimized to other OS.

 

Tried EFI USB boot in BIOS boot tab but still fails to proceed with the USB instead it proceed with current HDD black screen, calling in tech support for in-warranty assistance should be done.

 

Warranty may affect opening the laptop so best to give tech support a call.

 

Regards



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