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tgm2
What's DOS?
Posts: 1
Registered: ‎10-20-2017
Location: US
Views: 2,313
Message 1 of 3

Lenovo Ideapad 100s Won't Turn On

Hi everyone, my 100s Ideapad recently had a charging issue where it won't charge unless you cram it in. So, I ordered a new charger off of Amazon with the same output voltage. However, when I plug the charger in, it doesn't show the charging light or turn on. I tried unplugging the battery and holding the button down, but it didn't work. The gold part inside the charging port is loose, I think that's what's wrong. Does anyone have any fixes?

Sr Support Specialist
Posts: 7,440
Registered: ‎11-30-2015
Location: PH
Views: 2,305
Message 2 of 3

Re: Lenovo Ideapad 100s Won't Turn On

Hi tgm2

 

Welcome to the Community Forums.

 

Most likely you may need to have the DC in port checked.

Call in technical support for in warranty repair else your local service center for verification.

 

Update us how it goes.

 

Regards



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JDGillis
Bit Torrent
Posts: 2,350
Registered: ‎12-11-2015
Location: US
Views: 2,292
Message 3 of 3

Re: Lenovo Ideapad 100s Won't Turn On

If the plug looks like this one (for the Lenovo IdeaPad 100S 14 100S-14IBR 100S-14IBY Series), and the gold pin in the center is loose, then you will need to get the power jack replaced.   The jack itself is not too expensive (about $15, but it requires disassembling of the laptop to remove the system board, and then takes some delicate soldering, so if it is under warranty, taking Spidey101's advice and opening a warranty ticket, or seeking a competent repair shop is probably your best bet.

 

 

Good Luck, 

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