06-20-2019 05:23 AM
My laptop just swithced off, with no Power at all, no light indication of charging nothing. So I removed the bottom cover, removed the battery, pressed the power button for 5 seconds, and with the battery still out, I plugged in my laptop and switched it on, and it worked --> then switched it off --> removed power cable, and insterted the battery --> power light came on and it worked. So I assembled the laptop again, thinking that it was a temopary issue, but the next day the same thing happened again. It switches off immediately while im working, then i have to remove everything and repeat the above steps, and it works again for a day or so... any idea what is the actual issue and/or permanent solution?
06-30-2019 02:56 PM
Welcome to the Community,
Likely the issue is hardware related, since there's a need to reseat the battery for the laptop to power on. If ever the same happens, you can try a power drain first, and check if it'll turn on afterwards,
We highly recommend bringing it as well to the nearest service provider listed in the link below,
https://support.lenovo.com/us/en/solutions/ht118678 (Filter by Country or City / State / Address)
The service center will further evaluate the issue, and this will help us identify the exact cause of the problem.