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josefchavez
Paper Tape
Posts: 1
Registered: ‎06-30-2016
Location: NA
Views: 659
Message 1 of 4

Lenovo Ideapad 300 14ISK has noise coming from hard drive. Is this normal?

I recently bought a Lenovo Ideapd 300 14ISK. I noticed when I got home(in a quiet room) that there is some consistent noise coming from the harddrive. More specifically the noise is coming from the lower right portion of the laptop base. I know its not from the fan because I know the sound that the fan makes. I dont know if it is normal because other laptops dont have the same noise. I need help on this one becuase it is getting frustrating and it makes studying using the laptop hard due to the noise that it makes. Any help on this concern is very much appreciated

Anil22
Fanfold Paper
Posts: 10
Registered: ‎06-29-2016
Location: US
Views: 651
Message 2 of 4

Re: Lenovo Ideapad 300 14ISK has noise coming from hard drive. Is this normal?

I have the same issue with an Ideapad 510;  are you sure it's not the fan? I've placed several calls to tech support and they have not been helpful at all. Here are several troubleshooting questions:

 

1)Does the PC make this noise as soon as you turn it on? Does it get worse as you open more windows/tabs in your browser? Please try this and let me know. (I'm just an end-user, and maybe if we work together we can figure this out.)

 

2)Once you have done #1, go to Settings>System>Power&Sleep>Advanced Options and change the power usage to Power saver. This should theoretically put less stress on the processor. ONce you've done this shut down the machine, wait 5 minutes and then turn it on. Does this resove the issue?

 

3)Do you have tasks running in the background? Like a backup, or virus scan? You can check this by going to Settings and searching for "Schedule Tasks".

 

4)As a final check, google the software application "RealTemp." It is a software program that will read the temp of your CPU. Find a trusted source (like softpedia) and download and run it. Let it run in the background and after about 30 mins -- post the result here. What is the temperature range of your CPU?

 

This is as far as I've gotten. I fear that this might be a design issue with this line of Ideapads. Lenovo doesn't seem to be as good as it used to be!

 

Sr Support Specialist
Posts: 8,354
Registered: ‎11-30-2015
Location: PH
Views: 623
Message 3 of 4

Re: Lenovo Ideapad 300 14ISK has noise coming from hard drive. Is this normal?

HI josefchavez , 

 

Greetings.

 

In addition to the steps , it would help if you run a hardware diagnostics tool .

From the hardware manual , you can also reference the location of the devices (harddrive vs. fan system) as shown in the figure .

300isk.JPG

 

It would help also if you try not to use the harddrive instead booting on a USB rescue image to check if same noise are reproduced if not removing the harddrive itself. 

 

As this concern already is interrupting the user with the noise, then definitely it needs to be checked further. 

You can call in technical support (choose the country location) for probable service and recommendation.

 

Update us as soon as convenient 

 

Regards



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Anil22
Fanfold Paper
Posts: 10
Registered: ‎06-29-2016
Location: US
Views: 616
Message 4 of 4

Re: Lenovo Ideapad 300 14ISK has noise coming from hard drive. Is this normal?

Also important is to

 

a)Check that your Bios is the latest version

 

b)update all the drivers for your system. I'd do this before trying booting from a CD

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