cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Bounty38
Paper Tape
Posts: 1
Registered: ‎06-24-2016
Location: AU
Views: 6,958
Message 1 of 5

Lenovo Ideapad 300 151SK - black screen on startup

Brand new Ideapad, started personalising it last week. Today I get black screen on start up. It has power and seems to be running, it even accepts CDs and runs them, but screen stays black.

 

Tried all the function keys to see if I could bring it to life, but no luck.

 

Anyone got any ideas? Of course it is Saturday and IT support not available from Lenovo.

 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 6,860
Message 2 of 5

Re: Lenovo Ideapad 300 151SK - black screen on startup

Hi there, Bounty -


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

  1. Unplug AC adapter (remove from notebook).
  2. Remove main battery
  3. Press and hold the power button for 30 seconds (power drain)
  4. Replace main battery
  5. Replace AC adapter

Also, check with external display if issue persist or not.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that Kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Ferrariwalter
What's DOS?
Posts: 1
Registered: ‎11-22-2016
Location: IT
Views: 6,388
Message 3 of 5

Re: Lenovo Ideapad 300 151SK - black screen on startup

Hi, this procedure do not work on my lenovo 300-15ISK, on the second step said. Remove battery, than can not be done. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 6,377
Message 4 of 5

Re: Lenovo Ideapad 300 151SK - black screen on startup

In response to customer reports of displays or screens turning off on Lenovo systems while in use and running on battery power, Lenovo has released a solution via update to the Intel Management Engine Firmware, v.11.0.0.1176.

 

The Intel ME Firmware has been approved for the following models:

 

Ideapad 300S-14ISK, Ideapad 500S-14ISK

Lenovo Edge 2-1580

Lenovo Flex 3-1480, Flex 3-1580,

Yoga 500-14ISK, Yoga 500-15ISK

 

The Intel ME Firmware can be downloaded here: http://support.lenovo.com/us/en/downloads/ds105001

 

If the solution provided by Lenovo does not resolve the issue for you, other customers report that a workaround provided by customer MattDN93 also resolves the issue. More information about the workaround can be found here: https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Flex-3-screen-turns-off-when-working-on...

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

theox
Paper Tape
Posts: 3
Registered: ‎11-01-2017
Location: US
Views: 4,251
Message 5 of 5

Re: Lenovo Ideapad 300 151SK - black screen on startup

If the system won't boot and it's black screen, then it's impossible to apply this or any other fix - any other suggestions? Replace motherboard maybe?

Check out current deals!


Shop current deals

Top Kudoed Authors