cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
itsMaarouf
Blue Screen Again
Posts: 1
Registered: ‎03-07-2018
Location: MA
Views: 596
Message 1 of 3

Lenovo Ideapad 310-15ABR freezes and randomly reboots - Windows 10

hello lenovo support team, i have recently purchased a lenovo ideapad 310 and ever since i have been experiencing an issue with the laptop. The device sudenly freezes and randomly reboots multiples times a day.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 557
Message 2 of 3

Re: Lenovo Ideapad 310-15ABR freezes and randomly reboots - Windows 10

Hello itsMaarouf

Thanks for using the Lenovo forums.

Try runnign an LSC scan, see if this is able to find anything for you.
1. Please click on the following link
2. Under the section ‘Download’ select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit.(Will work on Win10)
3. When prompted, select save and browse to a drive and directory in which to save the downloaded files.
4. Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe.
5. Double-click the installation file icon to start the installation.
6. Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system.
7. Once installed you will have a ‘Lenovo Solution Centre’ icon on your desktop please click to open this.
8. Once solution center is opened please select ‘Checkup’ then ‘Hardware Scan’ and ‘Full Scan’
9. This will take up to 20 minutes, see if this can find any errors.

 

How recently did you get it, you may be able to return to the store for an exchange unit.

 

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
adrianblum
What's DOS?
Posts: 2
Registered: ‎04-04-2018
Location: AR
Views: 487
Message 3 of 3

Re: Lenovo Ideapad 310-15ABR freezes and randomly reboots - Windows 10

After 6 month of people writing for the same issue, Lenovo is not even realized about it.

Could you please make a guide to solve the restarting issue??

There is a bunch of people asking for help regarding this!

Check out current deals!


Shop current deals

Top Kudoed Authors