cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Okuju
Paper Tape
Posts: 1
Registered: ‎04-04-2018
Location: US
Views: 608
Message 1 of 2

Lenovo Ideapad 310-15IKB Reboot Issue

My Lenovo ideapad suddenly crashed and no longer loads properly. Now, if I try to turn it on, it no longer shows the Windows start up log in page, and instead shows a black screen with a blue box "Default boot device missing or boot failed. Insert recovery media and hit any key  then select 'boot manager ' to choose a new Boot Device or to boot recovery media."

 

If you press enter while on this screen, it takes you to a grey page that says 'Boot Option Menu'. It shows 2 choices, both saying EFI PXE Network. When either choice is selected, it takes you to the initial default boot missing page. 

 

Any idea on how to fix this? Especially if there is no reboot disc available?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 557
Message 2 of 2

Re: Lenovo Ideapad 310-15IKB Reboot Issue

Hello Okuju

Thanks for using the Lenovo forums.


This more often than not means there is a problem with the harddrive, seeing as how it just crashed on you as well, it has likely failed.

 

I would recommend that you get in touch with your local Lenovo support line, and they should be able to offer you a repair for the unit.

 

Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.




 

 

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

Check out current deals!


Shop current deals

Top Kudoed Authors