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lenovowuser
Paper Tape
Posts: 2
Registered: ‎08-28-2019
Location: JO
Views: 109
Message 1 of 2

Lenovo Ideapad 310 - 15IKB TPM Issue

Having IdeaPad 310-15IKB, I am traing to use BitLocker to encrypt the whole system harddisk,.

 

Following is the current specifications:

  • IdeaPad 310-15IKB Model 80TV007UED
  • TPM 2.0 Hardware supported
  • Windows 10 Pro x64 Bit 10.0.17134 Build 17134

Problemes:

  • I can't use BitLocker as shown in attached images
  • I can't see 'Prepare the TPM - its greyed out'
  • I can't set owner password or do anything other than clearing TPM

 

What I tried so far:

  • Enabeling TPM in Bios
  • Clearing TPM several times from Windows and Bios
  • Updating Bios firmware
  • Updating OS to UEFI (MBR2GPT.EXE)
  • Enabled additional setting for TPM using gpedit.msc as attached image
  • Research alot on the topic but no joy

Thank you in advance

 

 

Attached Images:

 

1.PNGWindows Settings2.PNGTPM Management3.PNGManage BitLocker4.PNGgpedit.exe5.PNGBios Security Settings

lenovowuser
Paper Tape
Posts: 2
Registered: ‎08-28-2019
Location: JO
Views: 58
Message 2 of 2

Re: Lenovo Ideapad 310 - 15IKB TPM Issue

no idea?

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