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harsh1412
Fanfold Paper
Posts: 13
Registered: ‎03-20-2017
Location: IN
Views: 230
Message 1 of 2

Lenovo Ideapad 320-15IKB Parts Delivery Failed

Hello guys,

So my new laptop's Charger's melted down or something. I ordered a replacement of it as it was in warrenty and the laptop was just 4-5 days old.

Here is a screenshot of the lenovo On-site warrenty service

So as the screenshot says the part is delivered, i havn't recived it. so why does it says its delivered?

Can anyone help me out here?

I am looking for a full refund for a laptop because they delivered a broken laotp or filing a case in a court for this as it is clearly fraud at lenevo end's.

My serice ticket number: 7008470509

My Serial Number: PF******

I really appricate if anyone from lenovo legal team reply to me regarding this.

Capture.PNG

Moderator note: serial number removed to prevent abuse.  For reference, associated MT-M is 80XL03FUIN

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 168
Message 2 of 2

Re: Lenovo Ideapad 320-15IKB Parts Delivery Failed

Hello Harsh1412

Thanks for using the Lenovo forums.


I think the best thing to do would be to get back in touch with your local Lenovo support line, and request a confirmation from then of this and see if they are able to confirm this for you at all, and possibly even see where it may have went wrong.

 

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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