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Lenovo Ideapad 320S 14IKB clean windows 10 installation

2018-03-08, 22:33 PM

Dear users,


I am trying to do a windows 10 clean installation on my new lenovo Ideapad 320S 14IKB. However, when I start the installation Windows cant detect eny drive on my computer. May I ask for advice to solve this issue?. I attach a picture.


Many thanks


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Re: Lenovo Ideapad 320S 14IKB clean windows 10 installation

2018-03-09, 16:10 PM


If you get the error that drive not found during windows installation try out the below steps :) 


Solution 1.Check whether the hard disk is recognized by BIOS.

If there is no error message shown, we suggest trying this method at first. Of course, even if error messages are given, you can also try this solution prior to doing any operation. Please start computer, press a specified key for several times to enter BIOS, and then look for your hard drive. If it is missing or invisible from BIOS (shown as None or Not detected), here are 4 possible reasons as well as countermeasures: 

  • The channel for this hard drive is forbidden in BIOS, which happens especially after you add a second hard drive to system. To fix this issue, we need to turn it on or enable it.
  • Data cable or power cable of the drive is damaged or isn't plugged firmly. Try connecting both cables again or change other cables.
  • BIOS is out of date and can't recognize your hard disk. Try updating BIOS or driver of BIOS to the latest version.
  • The hard drive may be physically damaged. Download a disk testing tool to test the drive. If it is not detected by the tool or errors are found, you may need to contact your hard disk provider.

After you are doing these attempts, the hard disk might be detected by BIOS, and then you can go on installing Windows. But if the disk is still invisible, you may need to contact your hard disk manufacturer for help. 


Solution 2. Update or install storage controller driver.

Though Windows Install can't find the hard disk, it is always showing you error messages and corresponding solutions, like "We couldn't find any drives. To get a storage driver, click Load driver" or "No drives were found. Click Load Driver to provide a mass storage driver for installation". In this case, you can load driver as the error message prompts. 


Solution 3. Clean Disk with MiniTool Partition Wizard or Diskpart

If you have backed up important files by following instructions in How to Backup Data part, now you can use either MiniTool Partition Wizard or Diskpart to clean disk without worrying about data loss. 


Solution 5.Change disk controller mode from IDE to AHCI.

Tip: this method is just proved to be useful for a small part of users, so most probably it doesn't work for your situation. In addition, this solution is recommended if you are installing Windows on a SSD, because AHCI plays an important role in enhancing SSD performance. 

If hard disk is not detected during installing Windows on an existing system, you can try changing disk controller mode from IDE to AHCI to fix the error. Detailed steps are as follows (take Windows 7 for example): 

  • Click Start button, type regedit.exe, and run this program as administrator.
  • Navigate to HKEY_LOCAL_MACHINE → SYSTEM → CurrentControlSet → Services → msahci, and look for a work "Start" in the right-side pane. Then, double click Start and set its value to 0
  • Go to HKEY_LOCAL_MACHINE → SYSTEM → CurrentControlSet → Services → pciide, and look for "Start". Then, change its value to 0, too.
  • Close regedit.exe, shut down your computer, and enter BIOS before Windows is loaded.
  • Change IDE mode to AHCI. Then, save the change and restart computer.

When Windows starts, it will detect the BIOS change and load new disk driver. And then you can run Windows setup program to see whether the error has been fixed. If the hard disk is still invisible after you change the disk controller mode, to wipe hard disk might work.


 Solution 6. Update the driver for your PC's chip set.

A chipset is a set of electronic components in an integrated circuit that manages the data flow between the processor, memory and peripherals. It controls communications between the processor and external devices. Computers that use certain types of chip sets and have Advanced Format hard disk drives installed might receive such installation errors. To fix these problems, try installing the latest drivers for your computer's chip set from the chip set manufacturer. 


Please let us know if it has helped you. Feel free to let us know just by commenting :)


Adrian Gates

Sr. System Admin -


Mod's Edit: Posting edited per Forum Guidelines concerning links to personal websites.


Adrian Gates
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