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PopsicleSnow
Paper Tape
Posts: 6
Registered: ‎10-15-2019
Location: US
Views: 324
Message 1 of 10

Lenovo Ideapad 330 Synaptics Touchpad Driver

I installed a precision touchpad driver and it seems to work. However, if I have down motion scrolls down on, the scrolling is jumpy and jerks around. If I have up motion scrolls down, this problem isn't present and the scrolling is smooth. How would I fix the scrolling because I don't like scrolling the other way? Please help!

Lenovo Employee Joe312
Lenovo Employee
Posts: 26
Registered: ‎09-26-2019
Location: CN
Views: 301
Message 2 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

I advised you to upgrade online in lenovo vantage, or search for the latest touchpad driver on lenovo's official website
PopsicleSnow
Paper Tape
Posts: 6
Registered: ‎10-15-2019
Location: US
Views: 292
Message 3 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

I tried that and it just says I'm already on the newest version.

Lenovo Employee Joe312
Lenovo Employee
Posts: 26
Registered: ‎09-26-2019
Location: CN
Views: 280
Message 4 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

Maybe your driver is not compatible with the hardware. Is the precision touchpad driver downloaded from lenovo's official website?
Highlighted
PopsicleSnow
Paper Tape
Posts: 6
Registered: ‎10-15-2019
Location: US
Views: 274
Message 5 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

The driver was downloaded directly from my products page on lenovo.com.

 

I did manage to find a solution though. I tried using this post to solve my problem: https://www.reddit.com/r/Windows10/comments/aft1cn/got_precison_touchpad_working_again_1803_x360_and...

but it didn't' work.

 

So I went back to an older version of Windows and my touchpad worked perfectly. I also used the Group Policy Editor to make sure Windows doesn't install drivers for it.

Lenovo Employee Joe312
Lenovo Employee
Posts: 26
Registered: ‎09-26-2019
Location: CN
Views: 269
Message 6 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

ok,have a good time !
Lenovo Employee Joe312
Lenovo Employee
Posts: 26
Registered: ‎09-26-2019
Location: CN
Views: 228
Message 7 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

Hi PopsicleSnow ,what`s the product ID of your Ideapad 330?
PopsicleSnow
Paper Tape
Posts: 6
Registered: ‎10-15-2019
Location: US
Views: 224
Message 8 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

Lenovo Ideapad 330-15IKB Touch

81DJ

Lenovo Employee Joe312
Lenovo Employee
Posts: 26
Registered: ‎09-26-2019
Location: CN
Views: 172
Message 9 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

ok thanks,what`s your OS version of you NB? because,the latest driver only support to 19H1(18063) or later.you can do it to check OS version:
1.win+r
2.run "msinfo32",and then,check the "version"
PopsicleSnow
Paper Tape
Posts: 6
Registered: ‎10-15-2019
Location: US
Views: 158
Message 10 of 10

Re: Lenovo Ideapad 330 Synaptics Touchpad Driver

The version is 10.0.18362 Build 18362

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