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Zach0373
Paper Tape
Posts: 1
Registered: ‎10-27-2017
Location: PH
Views: 470
Message 1 of 2

Lenovo Ideapad 500-15ISK screen has no display at all, but system working.

You guessed it... no display, completely black. However, the System works (Fans, Led lights, sounds, well technically everything but the screen). 

I used an external monitor to see if it is working fine using this, and seems like it is. But the screen even won't even give off one single light.

I tried every diagnose problem, and even everything I could do to make it work, but, none of those works.

 

Any advice or solution may be pleasant to hear now... Smiley Sad

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 303
Message 2 of 2

Re: Lenovo Ideapad 500-15ISK screen has no display at all, but system working.

Hello Zach0373

Thanks for using the Lenovo forums.


See if you can get into the recovery menu at all. Make sure it is turned off, and see if you can use the NOVO button to start up the unit.

 

This should land you in the recovery menu.

 

If the screen is still off at this point, then I would recommend that you get in touch with your local Lenovo support for a possible repair.

 

Below is the link to the phone list where you can find these numbers

 

 

Hope this helps, let us know how you get on.


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