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jakooker
Paper Tape
Posts: 9
Registered: ‎09-06-2016
Location: US
Views: 1,150
Message 1 of 6

Lenovo Ideapad 510-151SK - Microphone Will Not work

No matter what I try to do, I cannot get the microphone on this laptop to function.  It is not muted.  It is the default microphone.  However, it does not pick up any sounds.  I have contacted Windows and they could not help.

 

Also, I cannot get the Lenovo live chat to work.

 

Operating System is Windows 10.  Microphone is Conexant SmartAudio HD.  THen there is this Harman audio that came with the computer.  Computer was purchased 15/8/2016.

 

 

Moderator comment: Subject fixed.

jakooker
Paper Tape
Posts: 9
Registered: ‎09-06-2016
Location: US
Views: 1,113
Message 2 of 6

Re: Lenovo Ideapad 510-151SK - Microphone Will Not work

woops typo. its a 510-151SK

 

Moderator comment: Fixed for you.

crossbox
Ctrl-Alt-Del
Posts: 6
Registered: ‎08-30-2016
Location: GB
Views: 1,071
Message 3 of 6

Re: Lenovo Ideapad 510-151SK - Microphone Will Not work

I have this issue too, can you help?

 

ps - why did the moderator not post the fix details in the forum??

jakooker
Paper Tape
Posts: 9
Registered: ‎09-06-2016
Location: US
Views: 1,059
Message 4 of 6

Re: Lenovo Ideapad 510-151SK - Microphone Will Not work

I was able to connect with Lenovo on IM but, before we started any troubleshooting, I saw that the microphone suddenly was working. This was the first time on the computer. No idea how it happened.
crossbox
Ctrl-Alt-Del
Posts: 6
Registered: ‎08-30-2016
Location: GB
Views: 1,044
Message 5 of 6

Re: Lenovo Ideapad 510-151SK - Microphone Will Not work

Thanks for the reply!

 

Lenovo chat support have advised switching mine out under warranty

jakooker
Paper Tape
Posts: 9
Registered: ‎09-06-2016
Location: US
Views: 1,037
Message 6 of 6

Re: Lenovo Ideapad 510-151SK - Microphone Will Not work

Oh lucky. Do you also have the Conexant SmartAudio HD? Maybe I should do that also, just in case....

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