12-10-2016 01:46 PM
12-12-2016 02:22 AM
Dear Lenovo community. I have recently began to feel the effects of PalmCheck - the 'Palm Tracking' setting for my touchpad - after starting to play games on the laptop, which needs me to simultaneously use the keyboard and mouse. Initially I thought this problem could be fixed when going to synaptics settings for my trackpad, but I was wrong; the 'Palm Tracking' setting was unchangable in the 'Advanced' section. I know that I have the most recent trackpad driver, so what do I need to do to be able to alter the settings of 'Palm Tracking'? Thanks for reading, Zane
1.Go to Control Panel from your start menu and click on view devices and which is located under hardware and sounds
2.Right click on the picture of the computer/laptop/desktop and click mouse settings.
3.A menu should pop up and you then should click on the Device Settings tab and click settings.
4.Another menu pops up and you should then click the thing that looks like + on the left side of Pointing.
5.Then click on the + on the left side of Sensitivity and then click on the thing that says PalmCheck.
6.On the right there should be a bar that says minimum and maximum. You want to slide the bar thing all the way to minimum
i hope this fixes your problem.