08-14-2019 01:41 AM - edited 08-14-2019 01:53 AM
Yesterday the laptop asked me to do a calibration for it but the problem is every time I press calibrate the laptop starts it and it shows that it's working in the OKO but it suddenly stops and shows me the battery health and the battery health just decreases like hell
first it was 98% then 99% then suddenly out of nowhere it became 88% and now it's 79% so this happens after each time the calibration fails to complete
and just to say it restarted on it's own 2 times maybe. and when it finished restarting the calibration is not working so I had to start it all over.
so did this program mess up my battery life span or what ? and yesterday I left it to calibrate for a last chance and it took 6 hours and it's still calibrating with no answer or estimated time ?
can anyone help me ?
And I tried to get a battery report for my laptop from CMD and it shows what the program showed me the battery health decreased super fast for no reason help me please.
I have uploaded a Picture of the calibration in OKO just to help
12-10-2019 11:21 AM
Hi @Oss1 ,
Welcome to Community Forums!
We apologize for the late response.
Are you still having issues with the battery?
If the battery is draining fast, you might need to update the battery driver and BIOS firmware.
Follow the troubleshooting steps provided on this article regarding Battery drains too fast https://support.lenovo.com/gt/en/troubleshoot/lpt000294.
Give us an update on how it goes.