05-03-2017 04:29 PM
Hi, since I got my Ideapad 710s everything has been running smoothly, however, in the last month or so whenever I load something the mouse cursor disapears. If I go into settings and set the mouse pointer again it will appear as normal when something is loading, but within five minutes will go back to disappearing.
Another problem that started slighlty before that was that the night light (blue light filter) setting refused to turn off between 9pm and 6am, even when it said it was turned off. Now it is turned off, but won't turn on.
In general there has been lots of little settings malfunctions just like this, which while not laptop breaking, are increasingly annoying.
05-04-2017 12:26 AM
Hi there, Frevans -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Just to verify, did you encounter this issue the first time you setup the PC or you just encountered this lately?
If it's just lately, can you try one of the following?
Disable "hide pointer while typing" under Control Panel (large icon view) > Mouse > Pointer Options Tab and enable "Show location of pointer when i press CTRL key"
Uninstall the Touchpad Driver (ELAN or Synaptics) under Control Panel > Programs and reboot. Upon logging back in, Windows will use a generic touchpad driver. Try to observe the mouse pointer behavior and observe (you can always re-install the touchpad driver by navigating to D:\Drivers\Touchpad or by downloading the driver from the lenovo website).
Boot in Safe Mode with Networkingand observe the mouse pointer behavior. If all goes well, perform a clean boot and observe. If same problem, perform a System Restorein safe mode to undo any possible updates that was installed on the system (ensure that you make a backup copy of your files).
Update us how it goes.
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08-14-2017 10:52 PM
Hi I'm experiencing the same issue.
I bought the ideapad 710S 2 days ago and noticed that the cursor disappears every time something loads.
Why is that and how can I fix it?