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jammtc
Paper Tape
Posts: 1
Registered: ‎01-04-2017
Location: US
Views: 739
Message 1 of 2

Lenovo Ideapad 80T7 shows driver error in device manager and usb mouse not working

I just placed a ssd from another laptop in the new laptop today and both the touchpad and usb logitech m310 mouse were working fine.

After using windows update to update suggested drivers I lost my mouse and notice an error in the device manager.

The error was on Intel USB 3.0 extensible host controller.

 

I've removed and reinstalled the driver several times.

 

The existing sdd has synaptic drivers for the touchpad and after doing the updates I noticed that Elan is now driving the touchpad.

 

Any help would be greatly appreciated.

 

Thanks

 

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 672
Message 2 of 2

Re: Lenovo Ideapad 80T7 shows driver error in device manager and usb mouse not working


@jammtc wrote:

I just placed a ssd from another laptop in the new laptop today and both the touchpad and usb logitech m310 mouse were working fine.

After using windows update to update suggested drivers I lost my mouse and notice an error in the device manager.

The error was on Intel USB 3.0 extensible host controller.

 

I've removed and reinstalled the driver several times.

 

The existing sdd has synaptic drivers for the touchpad and after doing the updates I noticed that Elan is now driving the touchpad.

 

Any help would be greatly appreciated.

 

Thanks

 


Hi jammtc and welcome to the community,

 

Did you get this issue resolved?

 

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