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Prowhiz
Not applicable
Posts: 7
Registered: ‎06-10-2019
Location: US
Views: 100
Message 1 of 3

Lenovo Ideapad Cinema4D GPU crash 330S-15IKB

I keep getting a consistent crash in Cinema4D R20 (App freezes, the screen goes black for a second and the software stops responding until I end the task in the task manager) when using the spline and sweep effects. On opening up the Preferences, I noticed a message under the Open GL tab saying: Your graphics driver seems to be outdated. This is a frequent reason for random crashes and unexpected behaviour. Please update to the latest WHQL driver.

 

image.png


I assume its a graphics driver problem yet I'm on the most recent update here: https://pcsupport.lenovo.com/ae/en/products/laptops-and-netbooks/300-series/330s-15ikb/81f5/81f500fv... 

 

I really would appreciate a proper fix or a driver update.

Jwes_Lenovo
Not applicable
Posts: 1,359
Registered: ‎08-02-2018
Location: US
Views: 52
Message 2 of 3

Re: Lenovo Ideapad Cinema4D GPU crash 330S-15IKB

Hi! Try running Cinebench R20 and check if the issue is the same. You can get the app here: https://www.microsoft.com/en-us/p/cinebench/9pgzkjc81q7j?activetab=pivotSmiley Surprisedverviewtab. Open Task manager while the app is running to check the GPU processing the image.



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Prowhiz
Not applicable
Posts: 7
Registered: ‎06-10-2019
Location: US
Views: 40
Message 3 of 3

Re: Lenovo Ideapad Cinema4D GPU crash 330S-15IKB

Here's what I get when rendering

 

image.pngI don't think the GPU is being used in this case. Also, I've switched my graphics-related app to use only the Intel GPU as I keep experiencing crashes with apps that are set to use the Radeon GPU. 

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