01-20-2020 06:37 PM
So I have recently bought an ideapad s540(intel) 14inch and just this morning when I open the lid, it suddenly have many dents! I even put the protective cover between the screen and the keyboard when im carrying it. Now my question is, do i need to replace the entire screen? i think it does have some glass layer before the lcd? not sure though. And the other thing is that, does my warranty cover this one? Thanks
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01-20-2020 10:46 PM - edited 01-20-2020 10:47 PM
That would be covered unless you had accidental damage protection, because that does not look like it occurred spontaneously.
The screen is all one piece as shown in this video so while it may have a piece of glass in front of the LCD itself, it is not something that can be replaced.
It almost looks like it is on the surface, so have you tried removing the marks with a damp soft cloth (microfiber is my choice)? If it is not a matte screen, you might even try some tooth paste (not gel) to gently try to remove the marks, but test on the edge first to make sure it does not scratch the glass.
Best of luck,
01-21-2020 05:23 PM
I tried wiping it with a soft cloth with a bit of alcohol cause i thought it was just a residue but it was still there. Though this morning, wiping it with some toothpaste made the dents disappear. Thanks!