09-11-2017 03:15 PM
I have been having audio issues with this laptop lately.
Popping sounds, at random times, usually when I plug in something in it, or a video starts.
Another issue, that has popped up lately is, when I listen to Youtube over the headphone and when I'm done, I unplug it and than I decide to plug it back in again, the sound is gone(in the headphone). If I unplug the headphone , audio it's working through the speakers. Only by restarting the laptop, the sound will come back to the headphone.
I'm using, a Sennheiser Momentum over ear headphone.
I have tried uninstalling the driver(delete the driver as well, when uninstalling), installing generic Realtek HD driver, the latest for my laptop, older for my laptop, but nothing seems to fix my audio issues.
I don't know, if these two issues are related or not, that is why I have mentioned all my audio issues.
Any help would be appreciated.
I still have, like a month warranty left.
09-12-2017 02:36 AM
Welcome to Lenovo Forums.
As i understand that you are facing issues related to the audio on your ideapad 700-17isk, have you tried connecting the headphone to a different unit just to identify weather it’s an issue with the unit or the headphone however i would suggest you to install the latest audio drivers from the Lenovo support site here
Hope the above information helps and please let us know how you go about.
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09-12-2017 07:50 PM
Interestingly, I have tried another driver update and found one. After that, it worked.
By the way, this laptop has the combo jack, the headphone jack should have four rings?
Thank you for trying to help.
10-29-2017 06:40 PM
I'm at a different laptop now, but I have rolled back the driver to an older one.
Now, with the latest Winworws 1709 update, the issue came back again, so I had to roll it back again.
11-07-2017 08:00 AM
You have to go, into the Device manager, find the Sound card(Realtek HD Audio or something like that) and open the Driver tab.
You will see, a Roll back driver button there.
I have tried two times updating to newer drivers, but each time it went back to popping noises, not just at the headphone, in the speakers as well.
So, I'm not renewing my audio drivers anymore.
11-07-2017 08:51 AM
After looong investigating turns out the entirety of Realtek drivers themselves aren't for some reason compatible with this laptop... Maybe some programming issue but long story short, after wrestling with deleting realtek for good it's finally gone and my audio is back to normal on regular windows audio drivers. Thank you for all your help and the quick replies!