04-07-2019 01:53 AM
Hello to everyone
I have Lenovo Ideapad Z710 Windows 8.1 and I have problem that makes me crazy to open it. When I push power button as you know lenovo label is coming and booting. Most times I can not see the Lenovo word and desktop in my notebook. It works desktop and all icons exists but it is like dark. I can not see easily. I thought that PC is protectting itself from static electricity. Beacuse there is no something wrong with display hardware. I don't know how to remove static electricity from my motherboard. In the forums, people give some problems about that but I have no idea. If anyone knows , please could you share with me?
04-08-2019 08:56 AM
Welcome to the Community Forums.
I would suggest to try opening the machine to show the BIOS by shutting down the laptop and using the novo button (item 7 page 1). Make sure you have F9 on (turn on LCD backlight).
Restart the machine and connect it to any external display to compare.
If the screen is dim on the BIOS and shows Windows on an external monitor then we would suspect issue with the built in LCD. If you have the tools and experience then you can try reseating the LCD cable (page 64) specially if the other steps did not work for you. If reseating fails then you can have it check for probable LCD repair with the service center.
I hope this helps answer your query.
Update us how it goes.
04-14-2019 02:40 AM - edited 04-14-2019 02:43 AM
I tried to open my notebook with novo button in BIOS but it did the same problem again.
The display chips are different for internal display and external display. For insatnce, I will be able to see windows when I connect external display. As a result, I can not say internal display does not work properly because the problem can be the signal that comes from the internel chips to display. Thank you for your suggestion. Also I can not face this problem all thetime . Sometimes it opens perfectly sometimes not. It is not easy to diagnoze the issue.