09-29-2016 06:02 PM
You might not have to totally reset your computer. Try these options first
1) Check to see if you have any memory cards, usb flash drives, or disks connected to the computer. ANYTHING. No wireless mouses. No USB headsets. No CDs in the optical drive. NOTHING that is not the power cable should be pluged into or in your pc.
2) Boot up in Safe Mode
Hold down F8 on your keyboard before you turn the computer on and hold it. You should be able to use the advanced recovery options. More info on this here: https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode. Uninstall all of your recent programs or ones that should not be there (i.e, you dont remeber downloading it, or its not nessesary for you).
3) Recovery Partition
Holding F11 on start up supposedly gives the option of a recovery partition, yet I've never used it before, or know if it'll fix everything. Might be worth a shot.
4) An actual reset.
To answer your origional question, here's all the possible ways at: https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
Hope this helps!