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Romine
Paper Tape
Posts: 1
Registered: ‎05-28-2016
Location: US
Views: 290
Message 1 of 2

Lenovo flex laptop will not start up

MY computer had been acting very slow for a while and nothing would start up, and if it did it would take literrally five minutes. Now it will not go to start up screen and it will stay on a black screen. I can move the mouse and I can see the mouse arrow, but no matter how long I wait, it just stays there. Any ideas on what to do?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 233
Message 2 of 2

Re: Lenovo flex laptop will not start up

Welcome to the Forums Romine.

 

I would recommend you to do a proper diagnostic and find out the real issue first before going ahead with anything else. Check if issue still persist in safe mode or not.

 

Update us how it goes.

 

 

 

Regards,

 

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