05-28-2016 01:44 PM
MY computer had been acting very slow for a while and nothing would start up, and if it did it would take literrally five minutes. Now it will not go to start up screen and it will stay on a black screen. I can move the mouse and I can see the mouse arrow, but no matter how long I wait, it just stays there. Any ideas on what to do?
06-07-2016 02:20 AM - edited 06-07-2016 02:22 AM
Welcome to the Forums Romine.
I would recommend you to do a proper diagnostic and find out the real issue first before going ahead with anything else. Check if issue still persist in safe mode or not.
Update us how it goes.
Tap that kudos button if I helped
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