02-21-2018 05:07 PM
Hello. I recently got the Ideapad 2 in 1, but I was using it a couple moments ago, I closed it, opened it later and it won’t start. The power light is on, and if I charge the computer it lights up too, but the screen is completely black. My battery is built in, so I can’t do a hard restart. What can I do?
03-05-2018 05:27 AM
Thanks for using the Lenovo forums.
Sounds like it may be stuck in sleep mode or hibernation perhaps.
Try to turn it on, wait a few moments, and then hold down the power button until the unit completely powers off.
Then give it a few more moments, and try to turn it back on again.
Hope this helps, let us know how you get on.
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.