09-04-2019 05:07 PM
I have a lenovo ideapad 320. it was on the screensaver when i left. When i came back to use my laptop., a big blue and purple screen appeared. I don't know how to remove it. Can someone please help me?
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09-05-2019 07:54 AM - edited 09-05-2019 07:55 AM
Yes I can turn it off. the problem is when i turn it back on that blue and purple screen is still there. behind it i can see a little bit of the desktop
09-05-2019 09:52 AM - edited 09-05-2019 09:53 AM
If you can see the Lenovo splash image and the windows startup sequence behind the 'blue & purple' veil, then I'm afraid it sounds like there is a hardware fault. It could be defective LCD panel, motherboard fault, or may be a problem with the internal cable which connects the motherboard to the back of the LCD panel.
If you connect the laptop to an external monitor and you see a perfect picture, then it further confirms my thoughts the fault lies with the LCD panel or the cable to the panel.