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felixb
Blue Screen Again
Posts: 1
Registered: ‎06-30-2018
Location: IL
Views: 13,686
Message 1 of 9

Lenovo ideapad 330 - Touchpad not working after windows 10 update

Hi

 

After regular windows 10 update today, the touchpad stopped partially working.

 

For example, scrolling with 2 fingers or zoom in/out are not working any more from the touchpad.

 

How can I solve this problem?

 

Thanks

Charles1231
802.11n
Posts: 222
Registered: ‎06-16-2018
Location: PH
Views: 13,577
Message 2 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

Reinstall the Touchpad Driver.

See if it works.

If not system restore will do.
Jerry-
What's DOS?
Posts: 1
Registered: ‎08-19-2018
Location: US
Views: 12,269
Message 3 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

I have the same issue.  Recent Windows 10 update and the scrolling feature stopped working.  I tried a few of the written recommendations, to no avail.  Reinstalling the Lenovo Touchpad driver did not work either.  On a whim I tried the following:

 

Open the Device Manager by typing "device manager" in the Settings search box and selecting from the menu.

 

Double click the "Mice and other pointing devices"

 

Then single click on "Synaptics pointing device" to highlight it

 

Select Action in the Menu line to get a drop down list.

 

Choose update driver and allow the software to update.

 

Once I did this, my touchpad scrolling feature reactivated.

marcelomoreno20
What's DOS?
Posts: 1
Registered: ‎09-22-2018
Location: BR
Views: 9,497
Message 4 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

Hello
I´ve faced the same problem, and I updated the drive as per Jerry has suggested.
The issue was fixed and now the touchpad is performing perfectly.
Thank you all!

Smiley Wink

DragonClaw80
What's DOS?
Posts: 1
Registered: ‎09-26-2018
Location: US
Views: 9,119
Message 5 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

I tried both of these processes and my touchpad is still not scrolling as it once did prior to the most recent windows 10 update.  It can barely scroll when the left button is held down.  It no longer responds to any of the prior touch features other than operating as a normal point and click mouse which is frustrating.  

 

However, after I accomplished the driver update when going to events I get this message in the details of events

"Device HID\SYNA2B49&Col01\5&2f139fcb&1&0000 requires further installation."

 

I have tried to redo the driver update but it recognizes that the most recent and up-to-date driver is installed.  I will attempt to uninstall the driver and reinstall once I return home this evening when a usb mouse connected.  Will post an update with what I find.

Briacolo
What's DOS?
Posts: 1
Registered: ‎09-29-2018
Location: US
Views: 8,735
Message 6 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

I searched

device manager then went to

mice and other pointing devices opened

synaptics pointing device properties clicked on the tab Driver then clicked on

roll back driver

uninstalled driver

Restart my computer then went back into

device manager and clicked install driver

woeked!!! 

Lee_R
Paper Tape
Posts: 9
Registered: ‎09-29-2018
Location: US
Views: 8,680
Message 7 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

Usually that kind of thing is just a matter of windows finding the right driver, or of device settings/config after driver installs. DUMPING THE BLOATWARE helps out alot too!! Smiley Happy
nannyjess
Paper Tape
Posts: 2
Registered: ‎10-22-2018
Location: US
Views: 5,266
Message 8 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

THANK YOU! You're a godsend.

nannyjess
Paper Tape
Posts: 2
Registered: ‎10-22-2018
Location: US
Views: 5,264
Message 9 of 9

Re: Lenovo ideapad 330 - Touchpad not working after windows 10 update

The same steps worked for me!

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