07-15-2018 06:54 AM
I do need help with my Lenovo ideapad 500-15isk windows 10? Core i7 with AMD RADEON GRAPHICS as it won't load pass the Lenovo logo. Interestingly, I just got it back from servicing using the last warranty on the device. Just night, as I was using the computer, it displayed an error message just like iys been doing without me paying attention to it. And the error messages are along the lines of "a problem has been found on your computer" and it went on restarting and restarting without success. I think I did try to reset it to factory mode and now, it only got worse as it can't go pass the Lenovo logo.
What can I do as I am frustrated.
Solved! Go to Solution.
07-19-2018 11:09 AM
Nce again, thanks for your concern; however my laptop cant go pass the lenovo logo. It simply goes back and forth trying to laod windows, but no success. In the light of these, how do I get to access any of the commands you have suggested.
Hope you get it.
07-20-2018 04:51 AM
08-01-2018 02:42 PM
If there is no need for data back up , a clean Windows installation can also be done proceeded with the drivers. Once that WIndows is activated and updates are installed , you can use Lenovo Vantage to update drivers and apps for you.