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rs7613
What's DOS?
Posts: 2
Registered: ‎07-05-2018
Location: US
Views: 350
Message 1 of 4

Lenovo ideapad 500s 14isk charging problem.

When I plug in the computer the charging sign blinks and then it stops and shows "charging" however, the percentage isn't going up, it stuck at 59 %. If I plug out then the percentage goes down. 

Sr Support Specialist
Posts: 8,354
Registered: ‎11-30-2015
Location: PH
Views: 320
Message 2 of 4

Re: Lenovo ideapad 500s 14isk charging problem.

Hi rs7613,

 

Welcome to the Community Forums.

 

Would you have Lenovo Vantage installed?

 

Try to check if conservation mode is on as it usually limits charging to 60% to prevent battery overcharge thus extending battery lifecycle.

 

You can also try connecting the charger with the laptop off and let it for 1-2 hours with power management set to full performance.

 

Update us how it goes.

 

Regards



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rs7613
What's DOS?
Posts: 2
Registered: ‎07-05-2018
Location: US
Views: 316
Message 3 of 4

Re: Lenovo ideapad 500s 14isk charging problem.

A problem with my charger and adapter?

Sr Support Specialist
Posts: 8,354
Registered: ‎11-30-2015
Location: PH
Views: 310
Message 4 of 4

Re: Lenovo ideapad 500s 14isk charging problem.

Hi rs7613,

 

You can call in tech support and inform then about Limited support detected by Vantage. 

 

Regards



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